Dukane SVB051 Manuel d'utilisateur télécharger pdf (Page 111)

Dukane ISO

ISO CERTIFICATION

Dukane chose to become ISO 9001:2008

certiﬁed in order to demonstrate to our

customers our continuing commitment to

being a quality vendor. By passing its audit,

Dukane can assure you that we have in place

a well-deﬁned and systematic approach to

quality design, manufacturing, delivery and

service. This certiﬁcate reinforces Dukane's

status as a quality vendor of technology and

products.

To achieve ISO 9001:2008 certiﬁcation, you

must prove to one of the quality system

registrar groups that you meet three require-

ments:

1. Leadership

2. Involvement

3. Quality in Line Organizations and Quality

System Infrastructure.

The ISO 9001:2008 standard establishes a

minimum requirement for these requirements

and starts transitioning the company from a

traditional inspection-oriented quality system

to one based on partnership for continuous

improvement. This concept is key in that

Dukane no longer focuses on inspection, but

on individual processes.

Dukane's quality management system is

based on the following three objectives:

1. Customer oriented quality. The aim is to

improve customer satisfaction.

2. Quality is determined by people. The aim

is to improve the internal organization and

cooperation between staff members.

3. Quality is a continuous improvement.

The aim is to continuously improve the

internal organization and the competitive

position.

Dukane products are manufactured in ISO registered

facilities.

ISO 9001:2008

CERTIFIED

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